1 reviews | Active since Sept 2016

17 Sept 2016, 14:47

The no delivery company

<p>In August Get Smarter despatched a certificate to me. Dawn Wing phoned me on the day I went on holiday. I asked that they delay delivery with a week. The next week I phoned for my delivery but they informed they sent it back. This week Getsmarter dispatched the certificate again. Thursday I received a sms informing me that waybill GS ********** 4 wil be delivered sameday. Friday morning they phoned to confim my delivery address for delivery Monday morning which is 4 days later. I made it clear that I will not be available on Monday. They then agreed to deliver it between 6 and 6 pm on Friday. Guess what they did not pitch again. I asked Getsmarter this morning to stop using Dawn Wing.</p>

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Replies (1)
Dawn Wing
Dawn Wing's reply19 Sept 2016, 07:45
Official

Good Morning Bennie,

We are investigating this incident. We are so sorry for inconvenience caused.

Our Pretoria branch will contact you directly with feedback ergarding your delivery and the incident that occurred.

Kind Regards,

Dawn Wing