Thanks for taking ownership

I would like to express my sincerest thanks to the customer service manager of Dawn Wing Couriers (Gauteng West). I did not get her name unfortunately but I'm hoping that this compliment will be forwarded to her. <br> <br> Thank you for taking ownership of the problem and for being honest with me. I appreciate your approach. Keep up the good work. <br> <br> I could not update the previous complaint with a changed status, I apologise for the inconvenience.