So unhappy with the service

I am so angry with Dawnwing service, the delivery service gave me an option of being called and the driver didn't call me! I didn't have an option of calling them... it's been today's getting messages that the driver came and left whiles there being someone in my home I will never recommend Dawnwing for anyone, the service is bad to say the list apporling! I am thing of giving them my parcel... let them keep it... this sucks!!!