LT
Lee T

1 reviews | Active since Jan 2016

22 Jan 2016, 17:02

So bad they are funny

They attempted delivery without phoning before, or after. I thought I should call to make sure they had the right phone number.<br> When I called them they wanted to transfer me to the problem parcel department. 30 minutes and many transfers later I asked for the complaints department and was then cut off.<br> I called again, asking for complaints and the manger. I must have been transferred 10 times but never actually got to speak to anybody who could do anything. <br> I have still not managed to check if they have my phone number.<br> <br> They are so hopeless that it is like dealing with a Monty Python sketch for a courier company.<br> This company, or at least the management will not be around for much longer. Nothing this stupid ever survives....

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Replies (1)
Dawn Wing
Dawn Wing's reply25 Jan 2016, 08:40
Official
Hello Tuckct,

We are terribly sorry for the inconvenience caused.

We will investigate this matter immediately and contact you personally with our feedback.

Please accept our sincerest apology.

Kind Regards,
Dawn Wing