1 reviews | Active since Jun 2013
Second time the delivery person has whatsapped
HI<br> <br> I have had two parcel's that have been delivered by Dawn Wing and both times the delivery person has whatssap messaged me to tell me they have a parcel for me on 07th May and 25th May. I think this is very unprofessional and think Dawn Wing should give there drivers air time.<br> <br> The conversation is also very unprofessional:<br> Dawn Wing: Hey Lady (10 min later)<br> Dawn Wing: I have a parcel for you<br> Me: Thanks<br> Dawn Wing: What's your address?<br> Me: 240 ***XX<br> Dawn Wing: I'm outside (10 min later)<br> Dawn Wing: Where are you?<br> Me: Please go to reception and deliver the parcel, they will sign for it.<br> Dawn Wing: No reply<br> <br> This is shocking customer service- please address this going forward.<br>
Thank you for bringing this to our attention and can only apologise for the unprofessional manner in which we have dealt with your deliveries.
We will make contact with you via E-mail in order to ascertain your delivery area and /or waybill number, so that we can address this issue with the courier concerned.
We can assure you that you will not have a repeat of this type of communication.
Best Regards
Dawn Wing
Thank you for bringing this to our attention and can only apologise for the unprofessional manner in which we have dealt with your deliveries.
We will make contact with you via E-mail in order to ascertain your delivery area and /or waybill number, so that we can address this issue with the courier concerned.
We can assure you that you will not have a repeat of this type of communication.
Best Regards
Dawn Wing