SAY AWAY FROM DAWN WING COURIERS..... PLEASE!!! IF YOU VALUE YOUR BUSINESS

This complaint is not just a single incident that has made me angry and now I am jumping onto Hello Peter because I am upset, this has been a year long of VERY BAD service and now I have had enough. I have been dealing with Dawn Wing couriers for a number of years and I have put up with there constant losing parcels and late delivery even at times that I have lost large sums of money due to there negligence and just lack of respect for the customers parcels and the customers businesses. I put up with Dawn Wing until the start of COVID-19 where the losses on parcels, breakages and late deliveries really took a huge know on my business where I lost tens of thousands of rands and I could no longer stay a customer of Dawn Wing courier and was thankful to sign up for the UAfrica parcel delivery system which I have to admit is fantastic but Dawn Wing couriers is also on this system along with The Courier Guy (Fantastic Service) Courier It (Fantastic Service) and now newly introduced MDS. I sent a parcel on the 15th January to a customer in Helderberg Gauteng and to date 02.02.2021 this parcel has still not been delivered and this parcel was ACCIDENTLY sent with NO OTHER THAN DAWN WING COURIERS. The parcel was to meet a flight going to Malawi today and the lies that is coming from Dawn Wing is unbelievable, they even falsely marked the parcel delivered on Friday when they had not truthfully delivered the parcel. This is disgraceful did they not think that we or the customer would not notice a R 100 000 valued parcel had not been delivered. Then they promised delivery yesterday and that did not happen and then promised delivery first thing this morning and now to hear that this parcel is still lying on there floor. What more can one do or say but warn other companies to please just stay very much away from Dawn Wing couriers. They are a disgrace to say the very least. I am at my wits end at the moment. I have lost a very good customer due to this and in these very bad times this is going to affect my company rather negatively. I cannot express enough, please stay away from Dawn Wing if you value your business. I work so hard 7 days a week and I am knocked back due to a company that has no respect for there customers.