1 reviews | Active since May 2017

19 May 2017, 12:15

Rude customer care

<p>Sales consultant at Dawn Wing sucks! She calls me for the information about a quote that I am looking for in such a rude and unprofessional tone. Shouts at me over the phone and then refuses to give her name or number to me. After I asked if she can email me about the qoute she asked for my information, I the proceeded to give her my information twice. I am still waiting for my email. When I asked for her name and contact number she refused to give it to me and the she hung up on me. I do not know who handles the mails from ********** but they need to definitely need to sort their staff out! Not impressed. Polokwane Branch wa so much more helpful and friendly.</p>

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Replies (2)
Dawn Wing
Dawn Wing's reply19 May 2017, 12:20
Official

Good Afternoon,

We are very sorry about this. We will investigate the matter and contact you directly to resolve it.

Kind Regards,

Dawn Wing

's update19 May 2017, 12:24
Reviewer Update

Give props to Mr Gary Finch from the Polokwane Branch for saving the day. He helped me out quite alot. However, that woman, whoever she is, needs to be fired.