GP
Gerda P

1 reviews | Active since Nov 2010

04 Dec 2017, 14:13

R3000 diswasher missing

I ordered and paid for a dishwasher and corner protectors on 27 Nov. On 29 Nov I received an sms that my products will be delivered on 30 Nov. On 30 Nov I only received the corner protectors (delivered to the WRONG address), I asked the couriers - Dawn Wing, where the dishwasher is, they did not now, I also alerted them that they are at the wrong address. On 1 Dec I received a message that the dishwasher has been delivered - I immediately started with enquiries - BECAUSE I HAVE NOT RECEIVED IT!!! The couriers said it had been delivered, even provided proof of delivery - where it clearly says ONLY 1 PARCEL RECEIVED. Now nobody knows where my R3000 dishwasher of 37kg is. Takealot # ********** 5 waybill MDX ********** 5 Dawnwing

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Replies (1)
Dawn Wing
Dawn Wing's reply04 Dec 2017, 14:31
Official

Dear Gerda

We are so sorry for the inconvenience caused.

We will be investigating this matter and will be contacting you directly with the feedback.

Please accept our sincere apologies for this issue.

Kind Regards,
Dawn Wing

Best regards,