Possibly the worst courier company in South Africa

I ordered a product from Sportsman's Warehouse - they were great and the product was shipped in less than 24 hours.

Then the problems started with Dawn Wing Couriers.

Firstly they claimed the address was incomplete, even though I gave very detailed delivery address details. The driver did not bother to phone me to ask about the so-called address details that were missing,

I phoned Dawn Wing yesterday to query this and they told me the parcel was returned to the warehouse and they then updated the address details. They told me it would be out for delivery today (Wednesday). I phoned them this morning and Dawn of Dawn Wing told me the parcel was in the "problem basket" and that Department would phone me back. I am still waiting.

Meanwhile on the track and trace section of their website, it says the following:

"PARCEL SCANNED IN CPT 2018-08-07 18:55"

So yesterday (Tuesday) mid-day when I called them, they **** to me as the parcel was actually out with the delivery vehicle as it was only scanned in at 18:55 that night.

I have had numerous deliveries by a number of different courier companies, and I have never experienced such *********** service. Sportsman's Warehouse needs to change their courier company as they will suffer significant reputational damage.

In the meantime... I just continue to wait...