Poor Service from courier

We ordered a delivery from Woolworths who use Dawn Wing as their courier. We have found them to.be very effective in the past but that all changed on Wed 12 May.

Dawn Wing attempted delivery when nobody was home. Did make an attempt to phone us from our gate apparently but cld not establish contact.

On arriving home we spotted torn pieces of material and the remains of the outer packaging on our lawn. It appears that this particular driver merely threw the package over our electric fence into our garden ..directly in the path of our 2 ridgebacks that are in the front garden.

To cut a long story short..the jeans had been ripped..almost 1 leg and the pair is socks we had ordered. The missing items were eaten by the dogs..as well as most of the packaging.

My husband raced off to the vet to get the necessary meds for the dogs...they seem ok at the moment but the vet told us cld take 2 to 3 weeks for them to expel the eaten items...praying there is no blockage.

We reported the matter to Woolworths immediately and are todate waiting for a response from Dawn Wing.

Woolworths will apparently credit our account for this particular order.

0n 20 may a driver from dawn wing appeared at our gate requesting a signature for the parcel we have apparently rcvd..never did..over a week earlier.

Are awaiting a response from Woolworths and this Dawn Wing.