POOR SERVICE

I have been waiting 7 working days for my package. There was apparently a problem with the delivery but no one called or emailed me. If I had not called my parcel would probably have gone missing. The lady I spoke to on the phone was also not helpful at all and whispered into the phone. I always wait 2-3 working days for my parcels, but with Dawn Wing there is always issues. They promised 2 days ago it would have arrived that same day I called but I am still waiting ... poor service and NO COMMUNICATION - Delay , delay , delays .......... Rather use The Courier Guy , they are awesome ! THANKS :)