Poor Service Delivery

Sent packages on 11.11.15 and 12.11.15 for OVER NIGHT DELIVERY and my packages STILL have not arrived for setup of an event that's taking place on Saturday Morning! How is it possible that even though there was a delay on their end 1. we are not told and can't make a backup plan and 2. I will be charged for overnight delivery!<br> <br> This is unacceptable! What's the point of having a booking system if the goods still aren't going to be delivered ON TIME! What do we tell Disney SA when they ask why there is no setup done yet for their event?!<br> <br> Thanks a lot Dawn Wing! <br> <br> Waybills - <br> ***<br> ***<br> ***<br> ***