Pathetic Service

Worst courier service ever!!!! Ordered a graduation gift for my son on the 02/12 from Game. Parcel was handed over to Dawn Wing on the 04/12 and online tracking stopped on the 06/12. Getting hold of them telephonically to follow up is a nightmare and when I eventually got through to change delivery address, a follow up call the next day showed that the address had not been changed. So delivery is scheduled for today, the 11/12, the day of my son's graduation (which was this morning) to my work. Now I'm sitting at home at 13h50, trying to determine where my parcel is, because apparently the driver is not answering his phone, instead of going out to celebrate my sons graduation. Pathetic. Game should change their service provider.