Pathetic service

This is by far the worst courier service ever. Pathetic. I tracked my order and the tracking said they could not deliver my order because on an incomplete address. I called to confirm my address and they had it and I asked had I note called to enquire what would have happened to my parcel because I received zero communication from them regarding my address and they claim they sent me an SMS but it could have been due to IT glitch that I did not receive my parcel. Pathetic. Disgusting. DO something about your business.