Pathetic Courier
<p>I ordered a fridge from Dionwired on black friday, the 25th November 2016, and am still waiting for it to be delivered. I received an sms from Dionwired on the 7th Dec, stating that I will receive a sms from the courier company. </p> <p>Instead I got a call from someone at Dawn Wing on the morning of the 8th, that could not even speak properly and asked me what my address was, and when I gave it, he couldn't even pronounce it. Surely they must have my address. He said they were going to deliver it that same day, nothing happened.</p> <p>Come today, the 9th, I got another call from Dawn Wing, once again asked for my address, couldn't spell or pronounce it, and after a battle, said he will deliver today or can he deliver on Monday? I told him I want it today, and still nothing. I cannot understand how a big company like Dionwired makes use of an *********** courier service. They should learn a thing or 2 from Takealot.</p> <p>I have both voice recordings to proof my point.</p> <p> </p>
Good Morning Leon,
We are sorry for the inconvenience caused. We will contact you personally to get your waybill number so that we can investigate this incident and have your fridge delivered.
Kind Regards,
Dawn Wing
Good Morning Leon,
We are sorry for the inconvenience caused. We will contact you personally to get your waybill number so that we can investigate this incident and have your fridge delivered.
Kind Regards,
Dawn Wing
Thanks to Ronel, who contacted me and kept me up to date on the progress. I have finally received my Fridge.
Thanks to Ronel, who contacted me and kept me up to date on the progress. I have finally received my Fridge.
