AP
Alan P
1 reviews | Active since Aug 2015
12 Sept 2015, 05:21
Pathetic
My usual courier company contracted Dawn Wing to collect a very urgent document from our offices in Pretoria and deliver to the Provincial Treasury in Cape Town. They couldn't even find the street never mind the building. The contact at Dawn Wing (Elridge) then **** to me on the phone about various phone calls to the recipient. The end result is that the overnight express delivery that should have been delivered on Friday will only now be delivered on Monday. Surely in this day and age of GPS and Google Maps it cannot be difficult to find an address. This is not my first run in with this company and I have instructed my couriers NEVER to use Dawn Wing again for any of our business.
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Replies (1)Dawn Wing's replyOfficial
14 Sept 2015, 07:45Hello AlanP1,
We are so sorry for the inconvenience caused.
We will definitely investigate this matter and resolve it as soon as possible.
Furthermore we will be in contact with you shortly to get more information about the incident.
We hope you have a good day.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience caused.
We will definitely investigate this matter and resolve it as soon as possible.
Furthermore we will be in contact with you shortly to get more information about the incident.
We hope you have a good day.
Kind Regards,
Dawn Wing
Best regards,
Dawn Wing's reply14 Sept 2015, 07:45
Official
Hello AlanP1,
We are so sorry for the inconvenience caused.
We will definitely investigate this matter and resolve it as soon as possible.
Furthermore we will be in contact with you shortly to get more information about the incident.
We hope you have a good day.
Kind Regards,
Dawn Wing
We are so sorry for the inconvenience caused.
We will definitely investigate this matter and resolve it as soon as possible.
Furthermore we will be in contact with you shortly to get more information about the incident.
We hope you have a good day.
Kind Regards,
Dawn Wing
Best regards,
