Parcel leaves Dawn Wing and doesnt arrive!

Pathetic service from Dawn Wing. I purchased goods from Runwaysale and received a message my parcel was to be delivered 21/01/2016, it left Dawn Wing at 7.30am yesterday and still hasn't been delivered today yet I sat and waited at work till 5pm despite finishing early, when I called them and Runwaysale I have been told that it was shipped on economy and may only reach me on Monday the 25/01/2016 as there are more important deliveries despite Dawn Wing's depot being 3-4kms from me. Even after paying for delivery they asked if I want to pick it up myself....so my parcel which contains makeup has been sitting in the back of that van for days now in the sun and heat? I don't even think I want it anymore!