PAID FOR OVERNIGHT!!!!!

I Booked a package to be picked up by dawn wing on 09/12/2015. The parcel was picked up from the supplier on 09/12/2015. I paid for overnight shipment, which obviously was much more expensive than normal postage, as this matter was urgent. I phoned to confirm that the parcel was picked up from the supplier, and indeed the lady at dawn wing confirmed that the parcel was picked up on the 09/12/2015. Today, 10/12/2015, I was told that the parcel was received by the Johannesburg branch by one person, and that it was still in transit by another.<br> <br> It feels to me that dawn wing does not have any responsibility towards its clients<br> <br> I am very upset that I had to pay for overnight courier services, and have to wait 3 and possibly more days just to get my parcel. I will not be making use of dawn wings services any time soon!