Overnight delivery ***

On Thursday(23/04/2015) Dawn Wing was supposed to pick up my parcel at my house in Bellville to be delivered to Durban at the arranged time. It was an no show at pre arranged time and many calls later only did the driver showed up. This was to be an overnight delivery what we paid for. It is now Monday and no parcel yet? The problem I know have is to get my parcel to Saudi Arabia, which by the way was supposed to be on the flight yesterday (Sunday 26/04/2015). I know have to locate the missing parcel as nobody was manning their customer line for any queries over the weekend or on the public holiday. Tired of BAD service and not getting what I paid for!