Nonsense service rather use another Courier service

Curro uses Grit to order School uniform, and grit sends them via dawn fu*ken wing. I run a business from home I am home the whole day but your drivers come to my gate take a picture and say unable to deliver. my delivery instructions clearly say call at the gate I live in an estate with no security guard and no intercom system. What do you expect us to stand in the rain and wait for you to deliver because you say your drivers don't have phone. they don't have phones they take the pictures of our gates with a digital camera? now I must drive from Blouberg the airport to fetch a package again I want my refund please this is the second time this is happening. I send packages on Aramex all the time and their drivers call the recipients and the gates