YG
Yanchri G

1 reviews | Active since Mar 2011

17 Nov 2020, 00:56

No refund forthcoming

I paid for a parcel at the Port Elizabeth branch to be sent to the USA, and later i was told it could not be sent due to co-vid.

The receptionist asked me if i would like a refund or if the funds should be allocated to a future parcel ? I asked for a refund.

I have been trying to get my refund back, but it is an uphill battle. On 15 October i gave me banking details and i am still waiting.

What is going on ? Why is it so hard to pay my money back ? Please pay my money back.

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Replies (1)
YG
Yanchri G's update20 Dec 2020, 12:38
Reviewer Update
I am happy to report I finally received my refund, after two months of trying. Shadi Lekalakala deserves credit for her work in getting this done. She was always courteous and I hope her colleagues follow her example.