1 reviews | Active since Sept 2016

05 Apr 2017, 10:42

No parcel, No correspondence for over 3 days

<p>I get messasges every morning saying my parcel will be delivered by latest 18:30. I knock off at 5PM and wait till 7PM and no parcel at all. No one calls. I called and ther said they will schedule for before 5PM and nothing happens. When I check their website this is what I see.</p> <p>"Detailed track and trace<br />Event Location Date Time Additional Information<br />PARCEL HAS LEFT DAWN WING JNB 2017-04-03 07:33 <br />DAWN WING WILL CONTACT YOU JNB 2017-04-03 18:19 <br />PARCEL HAS LEFT DAWN WING JNB 2017-04-04 06:51 <br />DAWN WING WILL CONTACT YOU JNB 2017-04-04 23:21 <br />PARCEL HAS LEFT DAWN WING JNB 2017-04-05 07:07 "</p> <p> </p> <p>I lost hope. This is a pathetic delivery service I've never seen.</p>

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Replies (1)
Dawn Wing
Dawn Wing's reply05 Apr 2017, 10:50
Official

Good Morning,

We are sorry for the inconvenience caused.

We will investigate the matter and contact you directly to resolve the matter.

Kind Regards,

Dawn Wing