NO DELIVERY, NO ANSWER AT CALL CENTRE!!

Dawn Wing was suppose to deliver an order that was placed through the Ebucks shop on Friday already. Ons Friday it was promised to me that it will be delivered Friday, LATEST Monday morning. It is Tuesday now already and the website just state that the parcel \was misrouted". WHAT AN ABSOLUTE PATHETIC EXCUSE when you know this parcel is urgent.<br> <br> If I call the call centre no one at tracking is available for me to speak to according to the switch board lady.<br> <br> PLEASE GET SOMEONE TO CONTACT ME URGENTLY TO GICE ANSWERS ON WHEN THE PARCEL WILL BE DELIVERED?"""