No Delivery, No Action

Been waiting since Monday for a Parcel to be delivered from Spree via Couriers Dawn Wing. Between Spree, On The Dot and Dawn, the Company name, (in an Office Park) was left out. Tracking online, noticed this on Monday. Phoned (3 times actually) to give my company name. They have my number, why not call me at the gate? Accepted I would not get my delivery Monday. Tues continued call, ample promises someone would phone me back. Tuesday - apparently the package was delivered to the incorrect depot - they were not sure about the area? Onto Wednesday, no delivery. Phoned several times again, last call just after 16h00 - was told that the package left at 16h10 and to be delivered before 17h00. I sat at the office until after 18h00. Later checked the status online again - was changed saying my Company is closed for the Festive Season. It is NOT - specifically mentioned to agent. Phoned just after 8h00 to advise. Was promised another call. Status changed - delivery to take place - only to change again to \Closed for Festive Season"We ARE not. Many promises"