No Delivery from Vital

I purchased goods from Vital on Monday 12 October 2015. Thus far I have received nothing. Monday 19th I havd received 2 miscalls from Dawn wings at 6am the morning. when I called back they did not answer my call. I sent and email to Vital requesting them to advise where my goods are and they said they will follow up with despatch. I then received a call from dawn Wings on Monday 19th at 17h15 telling me that they have attempted to deliver my goods at my work place on Friday 9th and Monday 19th which is a lie as I was at work till 16h00 on both days. Thus far I have not received my goodies and it has exceeded their days of delivery time. I have already made payment for my goodies. The address they have for shipping is my home address and I have forwarded my work details through to Michellle Jooste yesterday and she in turn sent it to their despatch department but no goods has been forthcoming. Very bad service from DAWN WINGS and no follow up form VITAL either.