No Delivery for the past 4 days

I got a call from our complex (security gate) on Monday, Tuesday, Wednesday and Thursday for a parcel that was to be delivered to me from Dawn Wing. The driver was so impatient that i could not get his details. The only thing i got was his name Nhlanhla and the company number.<br> I am so fed up because i told him he could never find me during the day at my home address as i work during the day. I called Dawn Wing to try and change the address but just because i do not have a tracking number they could not assist me any further.<br> <br> I feel that it is unfair that the only thing they could assist me with is the tracking number which i do not have, i believe that my address could also help in terms of identifying who the driver is. The worst thing to happen is to know that you have something to be delivered and yet you are unable to get it just because of a simple thing that could be changed over a day.<br> <br> I do not want a case where my parcel would be lost.<br> <br> I feel like Dawn Wing should have contacted me on day 2 to check if i will be available at the same address for the following days. What happened here does not add up.<br> <br> I need my parcel as soon as possible.