GL
GERRARD L

1 reviews | Active since Mar 2009

03 Mar 2015, 21:04

No Delivery

I sent an email to dawn wing customer services and an agent rep**** he will have parcel delivered its now 6 days after his email. I am located about 5km radius from their depot cant understand the lack of service. My goods come faster from overseas than local with Dawn wing. I will also refrain from using Groupon if they use Dawn wing as courier service. I received an email with tracking number on the 16th of February and on the 17th February goods were at Durban branch.<br> Disgusting service from SA's first...

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Replies (1)
Dawn Wing
Dawn Wing's reply04 Mar 2015, 08:00
Official
Hello gluke,

Thank you for making us aware of your frustration.

This incident has been escalated to our Regional Executive in Kwazulu Natal. He will be in contact with you shortly to resolve your enquiry.

Please accept our apology for the late delivery of your shipment.

Kind regards
Dawn Wing

Best regards,