No delivery

I am a regular customer buying mainly online from Spree,Zando etc.. Today 27/12 I am expecting 2 deliveries from Spree.

This morning Fedex called & as always I had a prompt & excellent service from them. I got my delivery.

As for Dawn Wing, I got an sms confirming that my parcel is out with their driver Innocent Kalulu..an hour later I received 2nd message that there won't be a delivery due to my address is incorrect.

I called their call centre on the number provided on sms, the lady who was on the line said she is not aware of this message & put me on hold till the line went off. I then called Spree to escalate the matter to whoever is responsible. The guy who was on the line Stefan was just as useless.

How can my address be wrong if I had been getting deliveries..this is my home address & I always battle to get my deliveries from Dawn Wing.

Spree must just sort this nonsense & ensure that their courier partners deliver to the customers & As for Dawn Wing, they must learn from Courier It, Fedex & Mr. Delivery !!!