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ashley M

1 reviews | Active since Jan 2014

30 Nov 2017, 19:52

No Delivery

Hi

I ordered my PS4 from FNB online during the black Friday sales for my son in CPT . Immediately there was a message to say my order will be delivered on the 28th. I was so happy as i was leaving for CPT on the 30th with my sons PS4. on the 29th i received a notification both via Text and e-mail that my order was delivered. The question is where was it delivered as I never did.

on the 30th I made calls and i was told the delivered delivered it at a wrong address. I asked the guys in Isando Dawn Wing that I am flying out in the evening and i need my sons PS4 only thing i was getting through out the day was we will call you back . No one ever called me back I tried again around 16:00 and their phones were down, i am forced to cancel my flight now hoping i have the order tomorrow.

This is the worst service ever from dawn wing, another thing your drivers while do they deliver stuff without Identification #pnj ********** 5

0
Replies (1)
Dawn Wing
Dawn Wing's reply01 Dec 2017, 09:18
Official

Dear Ashley

We are so sorry for the inconvenience caused.

Rest assured, we will be investigating this issue and contacting you directly with feedback as soon as possible.

Please accept our sincere apologies.

Kind Regards,
Dawn Wing

Best regards,