Nauseating and infuriating

I would not recommend Dawn Wing to anyone. The staff members lie, are poor at keeping records, and lack transparency. Although Dawn Wing states that their mission is to provide service to individuals and businesses within and beyond the borders of South Africa, based on my experience, this is not applicable to all individuals in South Africa. My Waybill number is ********** 453. My parcel was supposed to be delivered on 09/01/2018 but it has not been delivered. Based on my experience, the staff members make customers appear unprofessional. They only record that they called and you did not answer the phone. They don't record that you returned the missed call and did several follow-ups.