SW
Sandy W

1 reviews | Active since Dec 2017

06 Dec 2017, 14:19

Must be one of the worst companies in SA!

My parcel has not arrived after a week! When I track online it states that my parcel was not delivered due to excessive deliveries...... for three days in a row???? To make matters worse the phone just rings and rings and rings, no one answers. Every time I deal with Dawning I have trouble with them. I really wish companies such as edcon and clicks would stop using them!!!!!

0
Replies (3)
Dawn Wing
Dawn Wing's reply06 Dec 2017, 15:52
Official

Good Afternoon

We are so sorry for the inconvenience caused.

Please send us your waybill number and contact details so we can contact you directly to resolve this issue.

Kind Regards,

Dawn Wing

SW
Sandy W's update06 Dec 2017, 16:15
Reviewer Update
Please tell me where I'm supposed to send my waybill number to??? Since the 5 emails I sent were never responded to! I finally got through to someone at the call centre at 14:30 today who promised to phone me back to tell me where my parcel is. It is now 16:10 and I'm still waiting for that phone call.
Dawn Wing
Dawn Wing's reply06 Dec 2017, 16:23
Official

Hi Sandy
You can send us your waybill number here, on Hello Peter.