1 reviews | Active since Nov 2012
Most useless courier service.
I ordered a parcel on [URL Removed] which uses Dawn King to deliver their goods. I ordered it on the 8TH OF APRIL. When I called to find out where my parcel was and they told me they couldn't deliver because they didn't have my suburb,first of all why the hell don't you contact me and ask me where it is? I have to contact you, when I am the customer. They then sent an sms saying that they will deliver today (16/4) By 4pm it STILL has not been delivered and then I have to call back again to find out what the problem is and the lady says she'll send the night driver to deliver it between 6and8pm. it is not 8:45 and it still has not been delivered. This is absolute ******* as I needed my parcel by 7am on the 17/4. You are the absolute worst courier service in South Africa. You **** and are not trustworthy. Absolutely disgusting service.
Please accept our most sincere apology for the undoubted inconvenience we have caused.
As telephonically arranged, we are on route to your work address to deliver the shipment to you.
Kindly note that we received the shipment on the 15th of April for delivery on the 16th of April which is when we realised that there was no suburb indicated in the address field.
Our Operation should have called to advise you of the reason for non delivery before you contacted us. The bottom line is that we did not stick to our arrangement to deliver to you last night which is a failure on our part.
Once again we offer our most sincere apology for this incident.
Kind regards
Benita Buitendag
Regional Executive
Please accept our most sincere apology for the undoubted inconvenience we have caused.
As telephonically arranged, we are on route to your work address to deliver the shipment to you.
Kindly note that we received the shipment on the 15th of April for delivery on the 16th of April which is when we realised that there was no suburb indicated in the address field.
Our Operation should have called to advise you of the reason for non delivery before you contacted us. The bottom line is that we did not stick to our arrangement to deliver to you last night which is a failure on our part.
Once again we offer our most sincere apology for this incident.
Kind regards
Benita Buitendag
Regional Executive