Lost Parcel - CDM***1

Hi,

I have a router from Afrihost that was in your possession from 6 April 2020. To date, I have not received it. Aside from the delays on your end, I have tracked my parcel and have noted that you delivered my parcel to someone else on 15 April.

I called in to your call centre. It was a mission to get through as the call kept cutting but basically your agents were useless and could not assist me. I was told I would receive feedback by yesterday 16 April 2020 and still no communication at all.

Please advise on a resolution as I require my parcel asap in order to continue working from home.