Late / No delivery

<p>Purchased someting on the ebucks shop on black friday back in november. Phoned to follow up where my parcel is and which courier company is delivering. Ebucks said parcel is ready for collection and they are waiting for courier to pick up and deliver. </p> <p>its the 14th December now, and i have not received one phone call explaining why my parcel has been delayed for so long. Called mulitple times to the (ebucks tracking department at dawn wing). no feedback from them even after they promised to follow up and call me back before 10am. waited whole day with out any response. </p> <p>The shocking service is terrible and i will not suggest anyone to use this company. Even Mr Delivery does a better job. </p>