Late Delivery/No Communication

My delivery was suppose to be delivered Wednesday 29 November. After no delivery and no feedback I tried phoning your business number on Thursday 30 November and probably after the 50th attempt of trying, I actually got a ring tone. (Delivery Number: MDX ********** 2)

They then told me that all deliveries could not be done and that they will escalate the matter and that I can expect delivery first thing this morning (Friday 1 Desember). Gues what? I still have not recieved my package after escalating it twice and TakeAlot escalating the matter as well.

Can you please sort this out or provide me with the drivers details so that I can pick up the package from him directly, as it looks like I will only get my delivery by next week if its dependant on him.

Rgeards.