ET
Elaine T

1 reviews | Active since Dec 2015

09 Dec 2015, 09:03

Late Delivery AND call centre

Call centre - phoned about 7 times, then phone rings about 10 times - then line goes dead!!! Or suddenly goes engaged!! Very frustrating!! When call got answered eventually, I received confirmation TWICE that parcel would be delivered YESTERRDAY!! NO PACKAGE RECEIVED!!!

0
Replies (1)
Dawn Wing
Dawn Wing's reply09 Dec 2015, 09:10
Official
Hello ELAINTEALJAARD,

We are sorry for the inconvenience.

We will investigate this matter and contact you personally with feedback.

Please accept our sincerest apology.

Kind Regards,
Dawn Wing