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Helana W

1 reviews | Active since Jan 2015

30 Jan 2015, 19:35

Lack of service

Have been waiting for a package from Cape Town to be delivered in Paarl (80km apart) for a week!!! Left messages but NO feedback. When I do get hold of them the say that the driver will phone me and he will deliver.<br> Still no package and no feedback

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Replies (1)
Dawn Wing
Dawn Wing's reply31 Jan 2015, 12:00
Official
Hello lansie@05,

Please accept our sincere apologies for the inconvenience and frustration caused due to the delayed shipment.

We have sent your details through to the regional executive for the Cape and they should contact you on Monday to gather further information for an investigation.
Please have your waybill number on hand to assist us in tracking the shipment.

Again - our apologies.

Regards,
Dawn Wing