Lack of competence

<p>I want to bring under your attentionThe bad service I received from Dawn wing. At 12:49, 30th November 2016 I received a phone call from 084 ******x (Dawn Wing employee) asking for directions to my office. The employee couldn't understand basic English directions. I received a second call at 13:20 again explaining the directions, an hour later we called back and the employee said he was on his way. After not delivering my package they state on their website "2016-11-30 18:56 REASON: 03 - CONTACT NOT AVAILABLE" after I spoke to the driver 3 times. Please see the directions as explained to the employee. https://goo.gl/maps/txG5y3xjtiD2 (Distance: 1km, Directions: Straight and Right, The capacity to deliver a package to Pilanesberg for Rhino convention ZERO). At least have the decency to admit you didn't find the place.</p>