***********, UNRELIABLE, DISHONEST

SADLY, THERE IS NO OPTION FOR NO STAR

I WAS NOTIFIED THIS MORNING OF A DELIVERY THAT WAS DUE TO BE DONE TODAY.... I HAVE WAITED ALL DAY...NO DELIVERY

WHEN I CHECKED TRACKING, THERE IS A NOTE THAT THE DELIVERY COULD NOT BE DELIVERED....AND THE CUSTOMER CARE TEAM WILL BE IN CONTACT

THERE IS NO REASON FOR WHY THE DELIVERY WAS INCOMPLETE, NOR ANY ATTEMPT TO CONTACT ME EARLIER WHENEVER THE DELIVERY COULD NOT BE DONE

THE CALL CENTRE NUMBER *** IS NO BETTER

I HAVE CALLED 4 TIMES ALREADY EACH TIME HOLD FOR APPROX 20 MIN... GET TO CALLER NR 1, AND GET CUT OFF

TO SAY THIS COMPANY IS USELESS IS AN INSULT TO THE TERM USELESS

I WONDER HOW THIS ISSUE WILL BE RESOLVED, IF IN FACT THERE IS A WILL TO RESOLVE