Impossible to contact Dawn Wing

Dawn Wing is not good with communication as they do not regularly update tracking statuses especially when a delivery is at their brach for 2 weeks without delivery.

When you call the callcentre, their lines always have high call volumes and after 5 minutes your call gets cutoff. Tried to e-mail their main e-mail but I think that e-mail is not being monitored regularly. So without communication, myself and my clients are being kept in the dark.

It is a near impossible task to follow up with Dawn Wing regarding deliveries.