If I could rate it 0 out of 5 I would - period

I got notified that my Cotton On order would be delivered last Thursday with Dawn Wing. The delivery address was incorrect and when I tried to fix it, it would not change on the system. I tried calling them and emailing them and I didn't get an answer. Eventually I got through on their phone line and corrected my address with a representative. On Saturday morning a representative from the company gave me a call and apologised for the delivery being so over due. She explained the order will be delivered that day (Saturday) and when she confirmed the address, it was wrong and I had to correct it again. Sunday came and still no delivery (even though each day I received a message saying my package was out for delivery with the wrong address each time even though I had corrected it) I called today (Monday) to ask when it would be delivered, the representative told me it was out for delivery today and it still has not been delivered. This is the second time I have received false promises for delivery. It honestly makes me reconsider if I REALLY want to order online from Cotton On anymore :(