I URGE EVERYONE TO CONSIDER NEVER USING DAWN WING....EVER.

I have a company that makes use of couriers all the time. My daughter bought a full set of Winter clothes after arriving from living in Hong Kong for lockdown. The order was with "Cotton On" and was done online on 5 May 2020. She has no warm clothing whatsoever. Dawn Wing have physically confirmed on 6 different occasions that the delivery will take place "either that day or the following day" between 12 May and now up to 1 June. She has still not received her order. We have escalated this on numerous occasions but with absolutely no positive result. I urge anyone reading this to consider very seriously if they ever want to use Dawn Wing as their courier. I will never use them for my business - can you imagine the damage it can do to a business' reputation when everyone is delivering within 3 to 4 days and Dawn Wing cannot do a simple JHB delivery in a month??