Horrible Service -waybill ***

Horrible Service - my name is Siyabonga Mhlongo (contact ***) waybill reference ***. on the 27th of January a delivery guy from your company came to deliver my parcel which was a BMW (boxed) Door seal with *****driver attached. He gave me the box but before he could leave i noticed (which he agreed to as well). He then said he would take the package back to go and check the *****driver. This has not been done and ive been sent from pillar to post to atleast get part of the package re delivered - now my car is still waiting at the shop for this and i literally lost thousands of rands because the panel beaters need the part. its clear your company lost my package and now is ducking and diving with people shifting responsibility.