Horrible Service

I had a very bad experience with Dawn Wing. Their delivery guy had me waiting until 18.40 at my workplace only for him to not deliver and then declare my parcel as failed to be delivered due to my phone being on voicemail. The next day, he claimed that he couldn’t deliver because I had provided the wrong address. I called the call centre so many times and for me to end up getting my parcel, I had to pay for my neighbor’s petrol so that they could take me to meet with the courier person at a shopping complex nearby after 8pm. A parcel that I was supposed to receive on the 4th of February, was only received on the 8th of February at 20.30 after I had spent more money on airtime and petrol on top of the courier fee I had paid. I basically had to fight to get my parcel. It’s as if they were doing me a favour and I had not paid a fee.

Dawn wing is very *********** and dishonest. They did not even bother to even apologize for the inconvenience they caused. Which just shows that they do not care about their customers. I definitely do not recommend it .