Half job!!!

Two parcels for delivery to an outlying area, ironically both from Cape Town...........but delivered by two different drivers on two different days, even though Customer Service at DW had been notified well before hand!!

What a waste of time and resources indeed, and of course this its the prices up too!!

Initially Simangele Mabhena was a great help, but as soon as the delivery didnt arrive on the day he had committed too, he simply stopped replying to my emails!!! What a poor end to an initially great start!!!!

Just because operations cannot do their job effectively shouldn't stop the rest of the team!!!