Fast delivery joke

I dont even want to give a star the way i am disgusted with the service im receiving my name iz shandre Abrahams i ordered a parcel on the 24 of april waybill date 28 of april, and till today i am told the parcel is on the floor and they don't know when they will deliver can it really take an entire month to deliver a parcel, you might as well **** your doors and let other people do your job which im sure they will do better. Dawn wing is a disgrace to fast delivery service i might aswell use the post office im sure they faster.