CL
Claudio L
1 reviews | Active since Nov 2018
22 Nov 2018, 21:20
False advertising
They delivered my package 3 days late! 1 business day my A*s.
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Replies (2)CL
Claudio L's updateReviewer Update
22 Nov 2018, 21:39I left out some important details. They spent 3 days "looking for my address" because I miss spelt 1 letter in my address. The worst part is the first day they were phoned we corrected the address but apparently using their initiative went over their head. Instead of calling us, on the mobile number that was given during checkout, they wait for us to call 2 days later only to get told they will deliver the next day.
CL
Claudio L's update22 Nov 2018, 21:39
Reviewer Update
I left out some important details. They spent 3 days "looking for my address" because I miss spelt 1 letter in my address. The worst part is the first day they were phoned we corrected the address but apparently using their initiative went over their head. Instead of calling us, on the mobile number that was given during checkout, they wait for us to call 2 days later only to get told they will deliver the next day.
Dawn Wing's replyOfficial
23 Nov 2018, 08:34Dear Claudio
We are sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
We are sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
Dawn Wing's reply23 Nov 2018, 08:34
Official
Dear Claudio
We are sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
We are sorry for the inconvenience caused.
We will be investigating this issue and will be contacting you with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
