EL
Ethan L
1 reviews | Active since Nov 2017
29 Nov 2017, 12:19
Failed to communicate
My parcel was supposed to be delivered yesterday. The delivery man came yesterday but did not give me time to came out of the house. After a few seconds the driver took off without waiting for me to open the door. I have been trying to get hold of dawn wing, I've send quite a few emails but no reply. I'm really disappointed because this was my first time using there their services.
Helpful (0)
Replies (2)0
Replies (2)
Dawn Wing's replyOfficial
29 Nov 2017, 12:26Dear Divan
We are so sorry for the inconvenience caused.
We will be investigating this issue internally and will be contacting you directly to arrange delivery of your parcel.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
Dawn Wing's reply29 Nov 2017, 12:26
Official
Dear Divan
We are so sorry for the inconvenience caused.
We will be investigating this issue internally and will be contacting you directly to arrange delivery of your parcel.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
EL
Ethan L's updateReviewer Update
29 Nov 2017, 12:34I've even send a mms to Dawn Wing, but still no reply. I don't even no if I can trust them. They could have at least rep**** to my email. They have really bad customer service.
EL
Ethan L's update29 Nov 2017, 12:34
Reviewer Update
I've even send a mms to Dawn Wing, but still no reply. I don't even no if I can trust them. They could have at least rep**** to my email. They have really bad customer service.