EXTREMELY POOR SERVICE, RUDE AND NEGLIGENT

I RECEIVED A TEXT PARCEL WAS OUT FOR DELIVERY TO ME THURSDAY 30/06/2022. BY MORNING OF FRIDAY 01/07/2022 PARCEL WAS NOT DELIVERED. I THEN CONTACTED THEM I WAS TOLD THE PARCEL WOULD BE DELIVERED BETWEEN 15H00 - 17H00. I ALSO RECEIVED ANOTHER TEXT STATING THE PARCEL WAS OUT ON DELIVERY. BY 16H30 I COMPLAINED ON THE FACEBOOK PAGE. I RECEIVED A RESPONCE STATING THE PARCLE WOULD BE DELIVERED NOW ON MONDAY. THIS IS AFTER I HAD INFORMED THEM IT IS REQUIRED FOR TOMORROW MORNING BEING 03/07/2022. AS IM WRITING THIS ITS NOW 17H00 I STILL HAVE NOT RECIEVED THE PARCEL. THIS IS ALSO NOT THE FIRST TIME I HAVE EXPERIENCED AN ISSUE WITH THE COURIER COMPANY. THEIR AN EXTREMELY UNPROFFESIONAL WITH THEIR RESPONCES ON COMPLAINTS LAID ON THEIR FACEBOOK PAGE AS WELL. I AM GOING TO WRITE A COMPREHENSIVE REPORT TO ALL THEIR MAJOR CLIENTS AND ATTACH THEIR UNPROFESSIONAL RESPONCES DIRECTLY SENT TO ME. NO COMPANY SHOULD USE THEM THEIR SERVICE IS EXTREMELY POOR AND THEY ARE NEGLIGENT. RS***9