1 reviews | Active since Feb 2011
EXTREMELY POOR SERVICE
Tracking Nr: HT ********** 0 Delivery was expected and attempted on 22/05/2018, there was nobody at the address so the package was taken back to Dawn Wing Warehouse, there was no attempts made to contact me upon delivery or the next day, I had to call and check up, the package was left at the warehouse with the "problem packages" Delivery was attempted again today and they still tell me I have provided the incorrect address.... So I now dont know my address??? I called the office yet again!! I spoke to a consultant, he asked me to hold on while he spoke to his driver, driver on speaker and I can hear him use fowl languages to describe what a hard time I am giving them,,, REALLY??? Completely dissatisfied with the service and I will never use dawn wing again, to receive this kind of service for something i have PAID for???? Happy to have received my package, completely disgusted at the service i received..
Dear Cheryl
We are so sorry for the inconvenience caused.
We will be investigating this issue as a matter of urgency and will be contacting you directly with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
Dear Cheryl
We are so sorry for the inconvenience caused.
We will be investigating this issue as a matter of urgency and will be contacting you directly with feedback.
Please accept our sincere apologies.
Kind Regards,
Dawn Wing
Best regards,
